Returns & Exchanges
At GenTeal we would like you to be entirely satisfied with your order.
We have endeavored to make our 2-step return process as easy as possible.
Download and complete our return form and include it in the box with your return.
- You will then create a prepaid shipping label. To do this you will need the PO # (including the "#") and the Fulfillment # that can be found in the box at the top right of your Fulfillment Slip. Please enter the four digit PO # with the "#", a "-" and then the Fulfillment #. For example, if your PO # is #5536 and your Fulfillment # is 6955, you would enter #5536-6955. Click here to generate your return label.
Please email firstname.lastname@example.org with any questions. Once we have received your item, please allow us 1-3 business days for processing.
Thank you for your business!